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Update: Boil Water Notice Lifted For Farm Hill Utilities In Cantonment
February 14, 2022
THIS BOIL WATER NOTICE WAS LIFTED MONDAY MORNING, FEBRUARY 14.
Farm Hill Utilities has issued a boil water notice from all customers from the intersection of South Highway 97 and West Kingsfield Road south to Highway 297 and all side roads.
The precautionary boil water notice is due to a water main break in the area.
The utility is advising, as a precaution, that all water used for drinking, cooking, making ice, brushing teeth, or washing dishes be boiled. A rolling boil of one minute is sufficient. As an alternative bottled water may be used.
This precautionary boil water notice will remain in effect until the problem has been corrected and bacteriological survey shows that the water is safe to drink.
Comments
5 Responses to “Update: Boil Water Notice Lifted For Farm Hill Utilities In Cantonment”
Information should have been provided to customers. It would be nice to know an estimation of time that this boil notice will be in effect. To be polite to their customer service, they have to answer the phone. My wife tried calling them for about two hours with no luck. She finally gave up and tried their website had zero information at that time.
I think that your information is not correct, Linda. What type of stellar communication are you expecting? I’ve worked out west at a utility and I think most envision how simple this can be, but it’s not. They do communications that are required. When you call and speak to them nicely, you would be surprised how nice and informative they are. I check this website and their website. It always seems to have the information needed. They aren’t saying anything is wrong with the water, but it is a precautionary.
>How will we know when this is lifted?
They typically notify us, and we will update this story on NorthEscambia.com and on our social media channels.
I agree. It is dangerous if you’d been away during the day and didn’t know about the water main break. It wasn’t for very long, but the communication has even less than stellar. Is it just me, or does this happen more frequently in Cantonment than in other towns? Sure would like to know the end time of this!
So why haven’t Farm Hill Utilities contacted their customers? How will we know when this is lifted? I tried for hours to get someone on the phone. No luck.