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Central Water Water Works Says Over 1,000 Customer Bills Were Apparently Lost In The Mail
April 5, 2025
Over 1,000 Central Water Works customers may not have received their bills this month after the bills were apparently lost in the mail.
The utility says the customer bills were taken to the McDavid Post Office for processing on March 25, and they were sent from there to the main Pensacola post office on Jordan Street. But Central now says that they don’t believe any of the bills were ever delivered to customers, and as of Friday afternoon they have received no explanation from the post office.
Central customers can call the office to find out the amount they owe this month, or register for their online billing system here. The online site will allow customers to view their bills back to January 2024, but the site is not yet set to take online payments. Online payments should be made available beginning in June.
Comments
12 Responses to “Central Water Water Works Says Over 1,000 Customer Bills Were Apparently Lost In The Mail”
Completely agree with those who say this issue seems to be a local one. When I have packages sent to me from literally anywhere else they get here on time or early. When I mail packages I’m lucky if the three-day Priority Mail gets there in 9 days. When employees (especially Federal employees) get too comfortable and feel like they can’t get fired, complacency and outright laziness are common virtues.
The Government needs to privatize the Post Office. Mail service has deteriorated in the last decade. I’ve lost mail, money, packages. Go in to complain & told the receiving person has to deal with it. Example of independent delivery is FEDEX & UPS. Less government, better control over our lives.
I get email notifications from the Post office daily so after not receiving something I was waiting for, after a few days I asked the mail driver where was it, she was temp and said for me to go to the Post Office in Warrington. There they looked for it, the regular driver has nothing in is return bin, which was unusual but could give me no explanation as to where it went. I had to go back to the sender and again for a copy be sent to me. Not playing around this time, I have it going to the Post office on Jordan for a pickup instead.
Thumbs up for the post office
CONTEMPLATING:
“the Post Office continues to struggle to get their act together.”
The president appointed people committed to destroying assorted institutions. It looks like the plan is working like broken clockwork.
Most of us will survive.
Did Elon fire them? These unelected government types are getting out of control.
(Never mind, I’m just joking. With any luck they will show up somewhere eventually.)
The US MULE took 61 days to get my package from Kite Ga. to Walnut Hill. I think I’d better pay my taxes in person rather than taking them to the U S Post Office
These postal workers have awesome, cushy jobs. If a couple of them screw up, the whole bunch is blamed. Find the culprits and fire them! Has anyone even reported these important mishaps? I notice every post office here has a one star rating. How ridiculous these errors occur to begin with.
It has been apparent for years that the mighty U.S. Postal service is horrible.
Should be totally dismantled and start from scratch. It has morphed into a monster of inefficiency.
LoL! Jason, it looks like you’ve kept track pretty well. We have similar instance with Molino mail. Informed Mail app will show it’s been scanned and coming only to not show up in the mailbox. Could be the delivery person. They change pretty regular. Not sure if any of our important stuff has made the rounds like yours though. They get the junk and political stuff pretty accurately and regular. What a mess!
There’s something about that Pensacola post office….. I had a package that made it there on time, then for some reason the Pensacola post office decided to send that package to Jacksonville instead of Molino. So I got to wait 4 days later to receive my package. Thanks Pensacola post office.
The Jordan Street sorting facility has become a cesspool. This month I had a package shipped from Colorado on 3/4. It arrive in Atlanta on 3/7 and sent to the Jordan Street facility on 3/8. Instead of sending it to Cantonment the package was sent to Jacksonville where it sat for 13 days before being returned to Atlanta on 3/24.
Atlanta sent it back to Pensacola on 3/25 who then sent it to Indianapolis on 3/28. Indy sent it back to Atlanta on 3/30 who sent it back to Pensacola for the third time on 3/30. Pensacola then sent it back to Colorado 4/2 and a post office there forwarded it to the Denver Distribution facility on 4/3.
I am still waiting to see if the original sender gets the package returned to them or if it is going to be returned to Atlanta for another trip to Pensacola. Just frustrating the Post Office continues to struggle to get their act together.