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ECUA Customers Must Now Call For Bulk Waste Pickup Services
July 10, 2023
ECUA residential customers must now call ahead for bulk waste pickup services.
For bulk waste pickup, residents should call ECUA customer service at (850) 476-0480 by 2 p.m. on the day prior to their regular collection, and the bulk waste will take place on the normal collection day. Items should be placed at the curb by 6 a.m. on the regular collection day but no sooner than 48 hours before the collection day. There is no additional charge for bulk waste collection.
Bulk waste is considered to be items that are too large to fit into the trash can. Examples include:
- General furniture (couches, mattresses, desks, chairs, dressers, area rugs)
- Small appliances (vacuum cleaners, microwaves, space heaters, toasters and toaster ovens)
- Bicycles
- Grills
- Lawnmowers (free from gasoline and oil)
- Large toys (including electronic toys- please remove any lithium-ion batteries)
- Household electronics (computer monitors (CRTs and Flat Panels), computers (desktop and laptop), keyboards, mouses, printers, scanners, copy and fax machines, televisions (CRTs and flat screen), stereos, radios, CD and tape players, VCRs, video game systems, telephones, cell phones, and rechargeable batteries)
Pile the bulky waste items at a curbside area that is free of overhanging tree limbs, wires, and/or cable boxes. Be careful not to block traffic. ECUA will collect one 6’ W x 6’ D x 6’ H pile of bulk items weekly. No household garbage or construction debris will be accepted.
Building debris (such as but not limited to: fencing, carpet, and sheetrock), extra trash bags of clothing or garbage, or other small items will not be collected as bulk waste.
If you have excess trash that is not considered bulk items, you may request an extra sanitation pick-up or order an additional can (an additional fee applies for an extra can).
Comments
8 Responses to “ECUA Customers Must Now Call For Bulk Waste Pickup Services”
I saw an overstuffed chair next to the rr
track on Johnson Ave. 2 days ago. Such a pity.
Most people put some if that stuff out knowing scrappers will pick it up pretty quickly
ECUA consistently wastes money and charges the public for inept leadership and mismanagement. We need to abolish this government organization and return to private garbage pickup. ECUA couldn’t compete in Santa Rosa and lost the bid. If they didn’t have a mandate over Escambia County we could get better service like Santa Rosa residents do. The residents of North Escambia received better service under BFI than ECUA,. We had twice the pickups for the same money. Municipal services almost never operate as efficiently as privately owned. Look at any of the northern states and the hassles they endure because government doesn’t do anything efficiently.
Terrible service. Missed regular pick ups, yard debris never pick up, cans left half full. Perdido key when you have no other choice but to take it there, you are treated like what they are supposed to pick up and processed. Call costumer service and you will get someone with an attitude and no resolution. Big bureaucratic organization with total disregard for their mission to tax payers. I said privatized it, we the citizens tax payers will get better service and rates.
I absolutely love this new rule about not putting your junk out prior to 48 hours. I hope people read this article and adhere to these rules.
Many times neighbors will put their junk out the day after trash pick up. And then everybody in the neighborhood gets to look at it for a week.
I have no problem with ECUA. I appreciate the good job that they do. Complainers will appreciate the good job they do if they decide to go on strike like New York did years ago. Trash in the streets for weeks and weeks and weeks.
Ecua is WORTHLESS. I complained to Vicki Campbell multiple times about them not picking up large items on my rd. This just happened again 2 weeks ago. I even called and spoke to a gentleman the week before just to be sure they pick it up. Did they? No! Whole place is a joke. Trash cans half emptied or missed completely. They will just vote to raise their own rates and deliver horrible service.
I have always called ahead for bulk items pick up. Nobody wants to see a refrigerator or a couch sitting beside the road for weeks. When we call them ahead of time, they’ve always picked up our items the following day as requested.
My neighbor had “large toys” set out for pick-up a long time. No one would touch them