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Century To Discuss Plan To Prevent Customer Contamination Of Drinking Water
January 8, 2023
The Century Town Council will hold a workshop Tuesday to discuss a Cross Connection Control Plan.
The plan, which is required by the state, seeks to protect drinking water from contamination caused by leaks or other connections on the customer side of town water meters.
Florida law required that the adopted policy be enforced, including the temporary or permanent disconnection of water service connections that fail to meet the regulatory requirements.
The workshop meeting with the council and engineer Dale Long will take place at 7 p.m. at town hall. The public is invited.
Comments
10 Responses to “Century To Discuss Plan To Prevent Customer Contamination Of Drinking Water”
@Rasheed Jackson
Lol, have you ever tried to get something done with CWW?
Buddy after that lady explained that it was ok to drink the water (which remained yellow after the bubbles settled after pouring), I explained I didn’t feel that what I was looking at was ok to drink. Apparently I wasn’t the only one calling with this problem after the break, as she was fairly short with me and I realized real quick she wasn’t someone who was going to do anything but repeat “well, if the bubbles disappear…”
So, sorry, I seen there was no reason to continue the conversation and dealt with it myself. Sorry to complain about a company that maybe you haven’t had a problem with.
@ Tommy
It is common for air to get into lines after a break has been repaired. I had the same question and was told to fill a glass with water if it cleared it was air in the water, if not to call back. It cleared up. My question to you is, did your water clear after 5 to 10 minutes? If so what is the problem. If it didn’t clear did you call them back?
You can rest easy knowing the city council is in control of your safe drinking water.
I would think that each service would have a dual check backflow in place and that irrigations and Commerical properties would have a Backflow in place and inspected yearly. I work for a water company in Pensacola and am active with the backflow billing and inspections, I did not realize that all water companies in Florida did not have mandates from the Public Service Commission to follow. It is not peace of mind at all to think these practices are in place. Century really does need leadership in so many areas. I love this town, but we need new leadership, or a different mindset. I should have put in for the council, but I do know enough people for the voting process. Come on Century, get this town up and going.
@ Bama89
Buddy, I don’t know where you’re from but you might as well get used to that kind of service. I live up Roach road and we’ve dealt with that twice this past year. When I asked about the dirty water that was coming from my faucets, the lady at central water works assured me that if the bubbles dissolve after 5-10 minutes, it’s safe to drink the discolored water, so you should be ok.
The Question I would have for this esteemed board is; Did these water meters that you just spent all that money on include a built in back-flow preventer? Back-flow preventers are a feature that keeps such contamination from occurring from the customer side.
@ Bama89,
Can you give dates of this happening? Your statement, “It’s become common to get home from work to, shower, cook, etc., and to get an EMAIL the following day telling me the areas water was off the previous day before a broken line was fixed and that I should be boiling my water.” is hard to believe. What is your definition of common? I can think of only 2 boil notices going out in the past couple of years. To me that would mean a boil notice is pretty uncommon. And when you found out that you had been notified a day late, did you call Central Water Works and tell them. I know for a fact when there is a boiled water notice issued by CWW, not only do they get the notice out ASAP, but they also call and speak personally to all the individuals on the system that have compromised immune systems. These notices go out as soon as the situation demands it, which in most cases is after business hours. The men and women that work at CWW are very conscientious when it comes to doing their jobs. They not only work at CWW but are also on the system, and their families are on the system, so they have a vested interest in ensuring that the system is safe. So, where are the dates that would prove your accusations?
Update to my previous post: Central Water Works issued a Public Alert message on the evening of December 22, 2022, due to a leak. The notice wasn’t a Precautionary Boil Water Notice. The message was letting customers know we were doing emergency repairs in their area and their water would be off for several hours until those repaired were completed.
Bama89, I will check my office records tomorrow, but as far as I know, Central Water Works issued a Precautionary Boil Water Notice in September 2022, and before that, the most recent was May 2020, so 2 notices in more than 2-1/2 years. Central Water Works uses an automated Public Alert System to notify customers of major leaks, repairs, and precautionary boil water notices when necessary. The Public Alert System notifies customers by phone, text, and email. If you are receiving only an email, then they you have not provided a current phone number. The Public Alert Notice is sent as soon as the information is received in the office. If you will kindly provide your name and service address, I’ll check our records to see when and where your notice was sent. If it wasn’t sent correctly, it would be helpful for you to let us know as soon as you become aware of that, so we can contact our Public Alert System provider. Thank you.
Along the same lines, how about getting central water works to contact their customers the day of a broken line with a boil water notice. It’s become common to get home from work to, shower, cook, etc., and to get an EMAIL the following day telling me the areas water was off the previous day before a broken line was fixed and that I should be boiling my water.