Escambia County To Contact Residents With Incomplete CARES Grant Applications

January 15, 2021

Escambia County is taking a closer look at CARES grant applications that were not approved due to incomplete information.

The Escambia County Commission on Thursday instructed county staff to reach about again to about 2,500 Family CARES Grant applicants who do not have complete information on their application.

Applicants can check their status in an online portal. If the status indicates “Applications Under Review,” the applicant can expect contact from the county.

“The county would like to stress that staff will contact individuals who still need to submit additional paperwork,” said Deputy Administrator Chips Kirschenfeld. “Please do not email or call the county to check on your status because staff needs to concentrate on processing, rather than call taking. Applicants will have two weeks after they are contacted by staff to submit the necessary paperwork.”

The Escambia County Family CARES Grant program application and verification process began back on September 25 of last year. As of December 30, the county had approved 5,736 households for the $3,000 grants totaling over $17 million. In its four-day application window, the county received a higher than anticipated volume of applications with 9,558 households submitting information.

Comments

18 Responses to “Escambia County To Contact Residents With Incomplete CARES Grant Applications”

  1. Amanda on January 27th, 2021 5:23 pm

    It’s January 27 and I still have not received a phone phone call or email from anyone about if I need and what I need to submit as far as more information goes this is incredibly frustrating

  2. LaByron Johnson on January 18th, 2021 3:55 pm

    When will the small business grants for Escambia County will be reviewed for those applicants that had incomplete applications and didn’t receive any money for small businesses

  3. Karen Robinson on January 16th, 2021 10:39 pm

    I sent i my documents got email stated they were reviewing my application.. but never got any emails stating if they needed more information… Trying calling every day got aswering machine then finally got someone on the phone to be told they never got my information and the now the window has closed..

  4. Ann bramlet on January 16th, 2021 4:07 pm

    I applied back when it was first offered, in November I found out I was missing paperwork I went to the Brownsville community center filled out what I was missing, application said I was approved but I never heard from anyone and did not receive any check, I could really use it, my husband is on disability and I haven’t worked since April due to covid. We have made it but it hasn’t been easy

  5. Felicia Cunningham on January 16th, 2021 3:14 pm

    I was told to submitt my W-9 form and I did, said my account was under review, after that I heard nothing else.

  6. Elysa wolverton on January 16th, 2021 2:44 pm

    I hope this is true ! My home was flooded during hurricane sally And my job has been effected by covid . I applied as soon as the portal opened . Never could reach anyone for help .

  7. Allison on January 16th, 2021 11:44 am

    I applied since I was sick for 6 weeks with covid and my son couldn’t work during that time because he was residing in my home while forms were shut down. I was told I may qualify but never heard anything back. He needed the money to pay his tuition. :(

  8. Anton Phibes on January 16th, 2021 11:42 am

    It’s utterly ridiculous that they can’t staff a few people to answer calls. Giving people in need of help fast hope but leaving them hanging in anticipation of possibly getting a randomly timed call or a letter that may never come is just more anxiety to people already pushed to the limits. Set up some sort of contact/resource point and quit treating your citizens like peasants waiting at the castle gates for tossed coins.

  9. Brittney m Wilson on January 16th, 2021 11:24 am

    I’m still waiting on my cares act my documents has been sitting in the he cares act email since November 7th and still nothing

  10. Mercy Jolina on January 16th, 2021 10:48 am

    I am a student and also would like to get the grant for edication and also for the little project that I have started. Please just consider me when it will be back

  11. Peggy A Fitzsimmons on January 16th, 2021 10:27 am

    What if it sais application in process

  12. Lynda Cook on January 16th, 2021 9:55 am

    Will care act be available again?

  13. Kimberly R Parker on January 16th, 2021 9:10 am

    I was approved but because my address don’t match ID and it was the post office address because my home was destroyed by Hurricane Sally they took my check back and my approval and gave to someone else!

  14. Janet Husaw on January 16th, 2021 8:53 am

    Was layed off then reported back then got fired then went to a lower paying job

  15. Yumi on January 16th, 2021 8:43 am

    How about those who got approved but due to fund had run out, had not issued/disbursed their checks?

  16. Torey Powell on January 16th, 2021 8:37 am

    I was wondering abt the grant and why was i denied

  17. MR REALITY on January 16th, 2021 1:03 am

    Margaret, If you are on disability you did qualify and should have gotten both stumulis payments.

    In terms of this program WHERE WILL WE DRAW THE LINE?

  18. Margaret K Fenster on January 15th, 2021 10:01 pm

    Unfortunately I did not hear about Escambia cares program until it was too late to apply. I am disabled and surely could have used the help. Maybe they will bring it back for people like me. Oh heck due to not having to file taxes I didn’t even qualify for the stimulas payments…but a great thank you for what little I do receive.seriously I do meant that. Thank you.