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ECUA Trash Collection May Run A Day Behind This Week
September 29, 2020
The Emerald Coast Utilities Authority may be running behind schedule by a day or so this week due to increase collections
“ECUA is experiencing very high levels of household garbage, yard waste, and bulk waste items as a result of Hurricane Sally. ECUA collected a record-breaking 2,224 tons of waste the week after the hurricane, 49% more than the previous week (1508 tons), and we expect to break this record yet again with this week’s collections,” ECUA Public Information Officer Nathalie Bowers said. “While we have returned to a normal collection schedule, we anticipate that collections will begin to fall behind by one day.”
She said the delays are because:
- High collection volumes (trucks fill up faster and need to make more trips to the landfill, taking more time to complete their route).
- The County’s contracted storm debris crews are also using the Perdido Landfill and all vehicles are currently experiencing significantly longer wait times to enter and dispose of the materials at the landfill.
- Some streets and roads (or portions thereof) are still inaccessible to sanitation collection vehicles due to increased traffic, debris, or downed utilities, slowing down the collection process or requiring a second pass.
“If any waste collections are missed, it is likely that the truck did not finish its daily route. Be assured that the truck will complete its route the next day,” Bowers said.
In Escambia County, all collections will completed by Saturday. Collections in Santa Rosa County will be caught up by Wednesday and Saturday. If a collection has not been completed within these time parameters, customers are asked to contact the ECUA Customer Service Department by calling (850) 476-0480 or via email at customer.service@ecua.fl.gov.
Comments
9 Responses to “ECUA Trash Collection May Run A Day Behind This Week”
We don’t even use ECUA (we are in the town of Century) but I would just like to say thank you for all in the sanitation field. Unsung heroes after hurricanes. Like line men….People don’t think y’all until they want something. Keep up the good work. Bless yall
Our trash was picked up today as scheduled. Thanks ECUA.
three weeks of garbage ….that’s what we have to contend with….amazing…try to call ECUA
.NO ANSWER ….so here we are…garbage accumulating..
such unsanitary conditions….and no one cares…
I wonder if ECUA will be adjusting our bill and deduct three weeks of no pick up…..hmmm we will see..
I have watched him come down my road turn around and leave. They picked up one time last month. Not at all this month. Yet they take my money with no problem. I am going to install a camera system and email it to ECUA.
Kudos to ECUA’s excuse staff; they are putting out more garbage than ECUA can collect!
September 29th 2020 last week my recycle wasn’t picked up now it’s twice as full what’s up don’t charge me for half a service that’s like electricity was off for 4 days I get $3 less this month than last month that’s all I’m being charged $3 for 4 days of no electricity, the way I figure it that electric bill should be a lot lower like the other gentleman said step it up like the electricians that came to town keep working until it’s done…. Time to start shift work
I’d gladly deal with a few minutes of noise at night then have garbage flowing out of my garbage can, into the street.. and why is the West side being left out!!!
ECUA didn’t pick-up Tuesday or Wednesday the week of the storm and made a half-hearted effort on Thursday, so yes their collection amount will be much less than average. This isn’t rocket science, ECUA, so knockoff the spin. Don’t pick-up again here in the Northend for September then your collection fee should be cut 50% for half service.
Why not extend working hours for the landfill? Collecting trash later will free up the landfill after the contractors are out of the way for the day!! Doesn’t take a genius to figure this out. All you get from ECUA is excuses and a sense of entitlement of laziness.
This is a paid service!!! Do like linemen do and hit it hard and get it done!!
ECUA hasn’t been on our road in 3 weeks to pick up trash. Its been clear to drive down and is a small rural road but we pay like everyone else. Its about to get delivered to them. ECUA Deer Lake Rd still exist