Pensacola Offering Creditor Monitoring To Thousands After Cyberattack

January 18, 2020

The City of Pensacola is offering credit monitoring to an estimated 57,000 people following a ransomware cyberattack last month.

Pensacola’s computer network suffered the attack during the early morning hours of December 7.

City officials say any current customer of Pensacola Energy, an employee or retiree of the city, an active applicant or recipient of Section 8 Housing assistance and/or a vendor of the city who supplied a social security number rather than an federal tax ID number are all at risk.

The personal information that may have been obtained by the hackers includes individuals’ first and last names; social security number, driver license number, or other identification number; bank account number, credit card number, or debit card number.

The city is now offering LifeLock credit monitoring and identity theft protection services via a letter in the mail. The letter is described as nondescript  with a return address in Suwanee, Georgia.

Anyone with questions regarding the security breach or personal information that was kept by the city should contact LifeLock at (877) 368-4457 by April 30, 2020.

Comments

4 Responses to “Pensacola Offering Creditor Monitoring To Thousands After Cyberattack”

  1. Alex on January 19th, 2020 10:18 am

    Tom, they likely pay for cyberattack insurance which will fund the cost of the monitoring service and is considerably less than the payout itself.

  2. ensley boy on January 18th, 2020 12:12 pm

    The one they offer is $186.00 A year. It is good for 1 year.

  3. Gloria fields- farmer on January 18th, 2020 11:29 am

    Am I on that list

  4. Tom Barker on January 18th, 2020 4:47 am

    It will be interesting to find out where the city found the money to pay for this, a city that always claim they are borke and cannot give raises to their employees. So if my math is correct, selecting the cheapest Equifax credit monitoring ($16.95/month) multiply that by twelve (12) calendar months at 57,000 people and it equals $11,593,800 for one year. In all fairness, I would surely hope the City of Pensacola offers this service package for a minimum of 5 years but they may not, someone’s information will be comprimised and false credit obtained, said person will sue, and a long legal battle resulting in multiple plantiff’s and an additional millions of dollars will result. I hope I am wrong, there isn’t anything worse than identity theft and the nightmares.