Gulf Power Adds Texting Option

July 14, 2016

Gulf Power is adding a texting option for customer notifications.

Customers will now be able to take advantage of two new, convenient technologies that will help make it easier for customers to get important information about their energy service on their computer or mobile device.

Customers can now opt-in to subscribe to receive alerts via text message or email about their electricity bill or their home energy management system, Energy Select.

“Mobile devices are now the preferred method for communication for many consumers,” said Rick DelaHaya, Gulf Power spokesperson. “Our new alerts and text messaging services provide customers with a simple and convenient way to receive the most current information about their energy service.”

Customers now have the option to receive text or email alerts for when their bill is ready, when it’s past due and other critical account information.

In addition, Energy Select customers will be able to receive alerts when a critical price period is called and when the price periods change in the summer and winter. There will also be a Do Not Disturb feature in which customers can manage when they receive these alerts.

Alerts can be set up within the My Account area on the Gulf Power website. Under Account Settings, customers will find “My Contact Information” and “My Alerts & Notifications.” Along with billing alerts, customers can also register for power usage and outage alerts online.

This is a free service, but standard text messaging rates may apply.

Comments

One Response to “Gulf Power Adds Texting Option”

  1. Xpeecee on July 14th, 2016 10:35 am

    Gulf Power is always on the cutting edge! Nice!!! :)

Written by William Reynolds · Filed Under News