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Gulf Power Warns Of Continuing Scam Against Customers
March 23, 2016
Scammers continue to target Gulf Power customers in a scheme where business owners and residential customers receive calls from a person claiming to represent Gulf Power and demanding payment — or their electric service will be cut off.
Gulf Power continues to work with law enforcement in reporting these incidents, but the company has received an escalated amount of calls from customers reporting fraudulent calls in recent months. Customers are being told their electric bill is past due and that their electricity will be cut off if the customer does not provide a credit card payment or other forms of immediate payment.
Gulf Power advises customers that:
• Gulf Power employees will never call a customer at home seeking any personal information, including credit card numbers.
• Gulf Power representatives will never ask a customer for money when they visit a residence.
• All Gulf Power representatives carry badges with picture identification that includes the employee’s name and the company’s name and logo.
Customers should call Gulf Power at 1-800-225-5797 if they have any questions about the identity of anyone representing Gulf Power.
Gulf Power is working with local law enforcement agencies to identify the perpetrators. If anyone has been victimized by one of these schemes, or has any information about suspects, they are asked to call local law enforcement and to contact Gulf Power at 1-800-225-5797.
Comments
2 Responses to “Gulf Power Warns Of Continuing Scam Against Customers”
I may be old at 72 years old, but no one is going to get a penny out of me. I pay the bills for my residence, and I keep a close watch on my banking account. Every week I visit the bank and ask for a current statement. I don’t answer the door, and I don’t answer the phone if the number is not programmed into my caller ID. The unknown caller gets a pickup then hangup. Just a click is what you get. I have a small note attached to my doorbell that I am not answering the door. If you want to talk to me then call on the phone. So with that said, they must have my phone number to do that. Citizens need to be more careful about their surroundings and who they tell personal information to.
I would tell the caller that I only deal with cash and that if they could send someone to my home, I would gladly pay to get the matter cleared up. Then, alert the Sheriffs dept to have a deputy at my home and BAM!! All done!