Change Begins For Landline Phone Users In Walnut Hill, Bratt, Molino

February 2, 2016

Frontier Communications landline users in Walnut Hill, Bratt and Molino can begin using a new dialing method that will become mandatory in two months.

The new dialing procedure requires Molino and Walnut Hill callers to dial all local calls using 10 digits ( the area code plus the regular telephone number). Previously, these numbers were dialed using seven digits.

For example, when calling Northview High School, customers in the 327 and 587 phone exchanges previously dialed 327-6681, but with the change will now dial (850) 327-6681.

Beginning now, customers in Molino and Walnut Hill can start using the new 10-digit dialing procedure whenever they place a call from the 850 area code. However, during a two-month transitional phase, dialing just seven digits will continue to successfully complete customers’ calls.

As of April 1,  the new 10-digit dialing procedure will be required. After this date, any calls placed without using the new 10-digit  dialing procedure  will not be completed, and a recording will instruct customers to hang up and dial again.

Frontier reminds customers to reprogram all services and automatic dialing equipment that are set to dial a seven-digit number to include the area code after February 1. Examples include life-safety systems or medical devices, PBXs, fax machines, Internet dial-up numbers, alarm and security systems/gates, speed dialers, mobile phone contact lists, call-forwarding settings and voicemail services.

Customers should also check their websites, business stationery, advertising materials, personal and business checks, contact information and personal/pet identification tags to ensure that the area code is included.

The change is due to the addition of a new telephone exchange number in McCullough, AL, and Pensacola that is  owned by Cingular Wireless.

Comments

11 Responses to “Change Begins For Landline Phone Users In Walnut Hill, Bratt, Molino”

  1. David Huie Green on February 7th, 2016 1:13 pm

    that’s why they make cell phones. . . . . . . . . . . . . . . . . . David.for.connectivity

  2. molino jim on February 3rd, 2016 9:19 am

    Sorry to say it’s still not working right.

  3. J Man on February 3rd, 2016 7:42 am

    Telephone service working for outgoing and incoming calls at 7:10 a.m. Hopefully, Frontier has everything working.

  4. molino jim on February 2nd, 2016 4:29 pm

    @ Micki– You are not alone in this. I called my son in Pensacola this a/m and was told the number was “no longer in service”. A short time later I call another number in P’cola and was told “that number his been disconnected”. I left the house and using my cell phone in the car (Verizon phone service) and both calls worked. I have Frontier for land line only because my home is in a bad location for cell calls. My internet service is also Frontier (poor as it is). If I did not need the land line I would be history as far as Frontier is concerned. The service people are hard working and try to be helpful but some where there is a break down in the company. Looking at the new dialing system I wonder if they would like for us to go back to the old way of having to pay for long distance calls from Molino to Pensacola.

  5. J Man on February 2nd, 2016 2:21 pm

    I can receive incoming telephone calls but cannot call out so I contacted Frontier this morning and was told that my telephone number needed to be updated with a new code in that I have had this telephone number a long time. My telephone number was upgraded to the new code but it will take until tomorrow morning before I can make any outgoing telephone calls. We will see. I live in Molino.

  6. MIKE NEESE on February 2nd, 2016 2:18 pm

    I OWN NEESE AUTO SALVAGE AND CANT CALL OUT OF MOLINO. EVEN IF I DIAL 850 FIRST. I HAVE HEARD THIS NUMBER IS NOT IN SERVICE 100 TIMES TODAY.

  7. MICKI FOWLER on February 2nd, 2016 11:53 am

    I have a business in Pensacola and people who live in Molino have been getting a message saying our # is not in service, EVEN WHEN THEY DIAL (850) FIRST, WHAT IS GOING ON!!!!

  8. William on February 2nd, 2016 11:32 am

    >Does this apply to frontier customers only or if you are Molino resident too?

    Frontier Communications landline users in Walnut Hill, Bratt and Molino

  9. Donna on February 2nd, 2016 11:30 am

    Does this apply to frontier customers only or if you are Molino resident too?

  10. tg on February 2nd, 2016 9:32 am

    What ever happened to BR549.?

  11. molinoman on February 2nd, 2016 1:21 am

    This should be fun spending a half a day updating all the numbers stored in our devices.