Navy Federal Warns Members Of ATM Fraud

February 4, 2015

Navy Federal Credit Union has identified the source that led to some member seeing fraudulent charges on their accounts.

The credit union said in a statement that n December 20 and January 10 an ATM skimmer was placed on the Navy Federal ATM located on Dogwood Drive in Milton. As a result, some members have experienced fraudulent debit card withdrawals or attempted withdrawals from their accounts via non-Navy Federal ATMs in the Jacksonville area.

Navy Federal is currently working with those members who have reported fraud on their account. They are encouraing any members who used the Milton ATM, or think they may have experienced fraudulent activity on their account, to contact us them at 1-888-842-6328, or visit a local branch. Navy Federal’s “zero liability” policy ensures that members are not responsible for unauthorized purchases or transactions made on Navy Federal debit or credit cards.

ATM skimmers and any ensuing fraudulent activity should not be mistaken for “hacking.” No member accounts, nor any Navy Federal information security systems have been hacked.


Comments

2 Responses to “Navy Federal Warns Members Of ATM Fraud”

  1. Betty Hinote on February 5th, 2015 7:45 am

    I love Navy Federal….Never changing if I can help it.

  2. Gman on February 5th, 2015 5:00 am

    Navy Federal Credit Union is a first class organization. All other financial institutions should adopt the “zero liability” policy.