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9/11 In His Own Words: Inside The Pentagon – Come September Morning

Steve Vanderwerff, who served as public affairs action officer for Naval Education and Training Command in Pensacola, was inside the Pentagon on September 11, 2001 — less than 100 yards around the corner from the crash site in his new office. Less than a week before, his office had been located in the strike zone.

Vanderwerff describes, in his own words, that September morning….

My decision to join the Navy was solely based on my sense of adventure. The Navy’s ad from my childhood, “It’s not just a job it’s an adventure,” truly struck home. I envisioned myself a bell-bottomed, Dixie-cup wearing sailor right out of the movie “Mr. Roberts.” Ah the sweet pleasure of sailing the seven seas doing the hula-hula, late night pub crawls in Hong Kong, collecting an armful of tattoos and chasing after Thai girls and beer while being paid. So I enlisted. It was 1988. All has come true except for the tattoos.

The years flew by, a tour on USS Carl Vinson – the Navy’s Golden Eagle, two tours with Pacific Fleet Combat Camera, surviving SERE School, graduating from Syracuse University’s DoD film school, a science expedition to the North Pole; and a tour with the Blue Angels as their backseat aerial photographer pulling a lot of G’s. I was operating on maximum overdrive, high on adrenaline. The ad had come true. It wasn’t just a job it was indeed an adventure. Little did I know that I had yet to experience the adventure of a lifetime, one that was life altering, made me grow-up and come to fully realize what it means to serve my country in the United States Navy.

After my tour with the Blue Angels I was detailed to the Pentagon. I had heatedly disagreed with my detailer’s decision. Taking a Secretary of Defense staff assignment at the Joint Combat Camera Center (JCCC) didn’t exactly register very high on my fun meter. Driving a desk, supporting Com Cam policy and supervising the reception of imagery from forward deployed combat camera teams isn’t exactly how I had ever envisioned myself. Damn it, I was an operator! The likelihood or remote possibility of me running into something fun and adventurous like arm-wrestling Bolivian Blow Dart Peddlers or fire walking with Tahitian Mai Tai Jugglers while stationed in DC was slim-to-none. Didn’t he have something for me, like pulling G’s in a fast-mover (I could fill volumes about how to prevent power puking inside the cockpit)? Or what about breaking through the Arctic’s polar cap in a nuclear powered fast attack submarine and standing guard against polar bear attack as I had in the past? I’m not exactly sure if a polar bear attack on a US Submariner constitutes an act of war, if so who owns the polar cap? If he wouldn’t send me to any of the above, how about something a bit more cerebral like me hitting a foreign beach armed to the teeth with Kevlar wearing Marines or maybe photographing Navy SEAL’s in revved up low-altitude fast moving helos moving in and out of hostile territory? I had always been a big fan of that sort of action. He said no to all. It was time for me to take a seat at a desk and help others do what I wanted to do.

And so on a hot muggy day I checked in. It was August 2001. The Pentagon buzzed like a beehive. I was impressed by all of military’s, “Heavy Hitters” that walked the halls. There was a lot to learn, especially working with the other service branches.  What was there not to like? The world appeared to be at peace. I was stationed in our nation’s capitol. I had a large cubicle, and my own computer with super fast T-line connections. A Starbucks was conveniently located one floor below. Best of all, I would be home every night for the next three years to annoy my wife and kids. My first month flew by moving JCCC into the Pentagon’s newly renovated wing.

On a sunny, Tuesday morning I arrived at work. It was September 11, 2001. It was a little after nine a.m. when I got to work. My wife Dayle, was flying back home that day from attending a funeral in the mid-west. I was getting in late because I had to drop my kids off at school; playing the role of soccer mom somewhat new to me. My officer in charge was attending a conference in Norfolk, Va. and my operations chief was at a meeting down the road in Alexandria. When I got to the office everybody was huddled around the TV. The news was reporting that a plane had crashed into one of New York’s Twin Towers.

I stood flabbergasted as the tragedy unfolded. To my disbelief a second jet slammed into the Twin Towers. My memory is a bit fuzzy of what happened next, but as I recall, soon afterwards the Pentagon shuddered and shook. My co-workers and I looked at each other not sure of what had just happened. That sure seemed like one helluva sonic-boom I thought to myself. Having come from the “Blues” my mind still operated in the aviation world of thinking. The phone rang. I answered it. It was one of my guys who, was off for the day at home just across the Anacostia River at Bolling Air Force Base. He asked me if we had just been attacked. I said “is that what that was?” I said I wasn’t sure, there were no alarms going off. He said he thought so because looking from his back yard black smoke was pouring out of the Pentagon. Someone went out to investigate. They quickly came back. All they said was, “We gotta go.”

Smoke filled halls were filled with people making their way towards exits. The murmur of voices and shuffling feet was all that could be heard. No one had a clue to what had just happened. The idea of a passenger plane hijacked by terrorists and crashing into the Pentagon was as remote a possibility as Arnold Schwarzenegger becoming the governor of California. Not exactly knowing what to think I made my way outside. Once outside I saw thick black smoke rising from the building. I thought that maybe construction workers working on the renovation might have hit a gas main. All sorts of thoughts ran through my head as hordes of dazed and confused people continued to pour into the daylight. Seeking information I went to my car and turned on the radio to listen to the news. I sat stunned not believing what I was hearing. Holy-moley I thought. We’ve been attacked by terrorists, same as the Twin Towers. My God there are people in the wreckage. I spend my entire career trying to get into the action and when I think that I’m away in the rear the action comes looking for me. I heard approaching sirens in the distance. Then it dawned on me. My wife was flying home that day. My mind raced with morbid fear. Is she safe? Has she got on the plane yet? In a fog I made my way to the pre-determined rally point. Once there I set my personal emotions aside. I had people to muster and account for. The rest of JCCC showed up. All were accounted for. Then security officers were yelling for everybody to leave the area because another attack was imminent. Mass hysteria hit the crowd. What the heck was going on? Like cockroaches scattering when the lights come on, civilians, military personnel, politicians and bungling bureaucrats ran for cover. Somehow we all ended up on the other side of Highway 395. I knew I wouldn’t be seeing my car for a long time. More worries filled my mind, thinking of how would I get home and who would pick-up and care for my kids? The second attack turned out to be a false alarm. I set aside my worries, I focused on the positive. My wife would be ok and I would figure out how to get home and take care of my children, but first I had my duty to fulfill. Once again I accounted for my personnel.

Fortunately several members had grabbed their cell phones. The airways were jammed, but after repeated attempts we were able to get a hold of my boss. He instructed us to get to the American Forces Information Services (AFIS) in Alexandria, where he currently was and where we would set up shop. There was imagery to get out to the world. The story needed to be told. Because none of us had access to our cars we made our way to the nearest metro station. I tried repeatedly, but couldn’t reach my wife. I was scared. Fortunately I was able to contact a neighbor who would pick my kids up from school. Once at AFIS we went into action setting up a temporary JCCC – still and video imagery started to come in. Sec Def wanted his imagery. Hours later after repeated attempts I finally was able to get a hold of my wife. She was safe. Her plane had been delayed because of the tragedy. She had spent her time desperately trying to get a hold of me, fearing for the worst – widow hood. I assured that her I was un-harmed and that the kids were safe with a neighbor. We cried for our good fortune and the mis-fortune of others. I thanked God for watching over me and my family. I had been less than a hundred yards around the corner from the crash site. Late that night in the safety of my home with my kids snug in bed I realized that a week earlier before moving into the newly renovated wing, JCCC had been located in the area of impact and that a few of my office mates and I would have been in the old office that morning to make sure we had moved everything, but had not because we had been watching the Twin Towers tragedy on TV. I sighed with relief. It had been a close call.

Years later, thinking about that bleak morning in September when all of America held its breath and our enemies cheered I give pause to reflect. Understanding, that on that day something awoke in me that had been missing in me, if not many others – service and sacrifice. I had spent my time in the Navy up until then thinking of what I could take or get out of the deal. My training, my many deployments, my wanting fun and adventure had always been about me. Sure, I had always been a good Sailor, but I had been driven by hubris and selfish desire. Not giving much thought to what it meant to serve my country. I was happy as long as I was able to collect a paycheck.

It didn’t happen overnight, but over the course of my tour at the Pentagon and supporting the “Global War on Terror” I found a new sense of purpose and energy. I worked long hours, determined to support the cause and give meaning to my duty. Gone were my days of thinking that being a Sailor meant being a sea going pirate, swashbuckling across the globe, with tales to spin and tell. People had died and would continue to do so without mine and every American’s full support to stop our enemies.

So when it was time for me to talk to my detailer about orders, I didn’t hesitate to ask for orders at the “tip of the spear” aboard a ship because that was where I was needed. My days of asking for fun and adventurous jobs seeking personal reward and glamour were over.

And so whenever I found myself on long arduous extended deployments while sailing in harms-way wondering why I had to be there and for what purpose I would think of all those who had gone before me and of their sacrifice and dedication to service.

I continued to serve with that sense of pride and purpose at follow-on duty stations, and continue to do so as a retired chief and civilian employee at Naval Education and Training Command, which develops the Navy’s workforce through education and training that builds personal, professional, and leadership skills.

When my time in the Navy, active duty and as a civilian, comes to a close I will be proud to say as President Kennedy so eloquently put,

“I can imagine no more rewarding a career. And any man who may be asked in this century what he did to make his life worthwhile, I think can respond with a good deal of pride and satisfaction:

“I served in the United States Navy”