Cable Cut: Walnut Hill, Molino Lose Some Phone Services, Internet

June 5, 2014


Frontier Communications customers in the Walnut Hill and Molino telephone exchanges lost some phone services and internet connectivity for several hours Thursday due to a cut fiber optic cable in Walnut Hill.

A spokesperson said the cable was cut or damaged by a contractor working alongside Highway 99A at the construction site of the new Ernest Ward Middle School.

Walnut Hill and Bratt Frontier customers in the 327 exchange, and those in the Molino 587 exchange lost their Frontier internet, long distance (regardless of provider), and the ability to call some phone numbers. The customers are still able to call within their local exchanges, make local calls to Pensacola and 911 is still operational.  Bratt and Walnut Hill customers are unable to call Atmore, which is normally included in their local calling plan.

Callers, including those in Pensacola and Atmore dialing into the 327 and 587 exchanges are unable to complete their call.

Some callers in Bratt and Davisville lost all phone services, including their dial tone.

Repairs to the fiber optic cable took about six hours to complete.

NorthEscambia.com photos, click to enlarge.

Comments

One Response to “Cable Cut: Walnut Hill, Molino Lose Some Phone Services, Internet”

  1. susan marquis on June 5th, 2014 6:20 pm

    I live up in Davisville and we have internet but no phone service at all, just sounds like an open line when you try to call out.

Written by William Reynolds · Filed Under News