12 Responses to “No Phone Service At Byrneville Elementary School, Central Water Works”

1. ProudArmyParent on March 4th, 2014 8:05 am

   Glad to hear some people are getting some progress, but there are those of us that still are not so lucky!

2. Central Water Works on March 4th, 2014 7:58 am

   Our phone service is working this morning. An AT&T tech. left a service ticket at our office at 1:45 a.m. today. That’s what I call working until you get the job done. In response to some comments made by others, we, too use Verizon for our wireless services; however, we depend on our land lines to operate a fax machine, a multi-phone line system, and a security monitoring system. Our credit card processing equipment is also tied to our land line. Being without service is inconvenient, but we need to understand utilities are susceptible to damage from severe weather, especially lightning. It’s not always possible to do a quick or easy fix. I appreciate AT&T’s efforts to keep us working while they make permanent repairs.

3. Sam on March 3rd, 2014 9:53 pm

   I have landline service. Glad to get it back. First time its been out in about 12 years. Guess they got it fixed till they get a permanent repair. Hope so.

4. Retired on March 3rd, 2014 9:20 pm

   Sounds like a paper cable under air pressure that has been damaged and is cut or wet. I must say that pre AT&T, it would be replaced or repaired in a lot less than 5 or 6 days. That would have been totally unacceptable.

5. Wondering on March 3rd, 2014 9:03 pm

   if I really need a land line.—AT&T is way to expensive for the service we get and my cell phone from Verizon works really well. I guess old habits are hard to break.

6. William on March 3rd, 2014 8:21 pm

   I’ve talked to AT&T’s regional public relations person. Still awaiting official answers.

7. Sam on March 3rd, 2014 7:50 pm

   Stopped by where they are working a few minutes ago. Theyre tryin to get temp service in another cable till the new one gets here. Being shipped in. If it works maybe by in the morning. If you reported trouble on your line your bill WILL be adjusted for the time it is out. Least thats what i was told.

8. verizon on March 3rd, 2014 7:36 pm

   Sorry you guys are putting up with this.

9. r on March 3rd, 2014 6:20 pm

   That is some crap, bet that don’t take any money off ur monthly bill. But they will cut ur service off quick

10. Central Water Works on March 3rd, 2014 5:25 pm

    We were just informed by AT&T that they expect to have our phone service restored by Friday. March 7th.

11. ProudArmyParent on March 3rd, 2014 10:57 am

    My home has been without service since Thursday! I was promised the service would be restore Sunday afternoon. I have a husband in the hospital and it is almost impossible to get out on my cell from my home (hence the reason I still have a landline.) When I called last night and this morning to check on restoration I was given the run around as to WHEN service would be restored. I havd seen AT&T men working on Thursday and Friday nights on the turn in the bend by Food Gaint, but nothing the last 2 nights.

    Anyone have any updates. Sure would be nice to hear something good!

    Anyone know who to report AT&T to for their lack of service. God knows if I didn’t pay my bill I wouldn’t have service. Oh that’s right I paid my bill and I still don’t have service!

12. sam on March 3rd, 2014 9:20 am

    mine has been out since thursday. dsl is up and down. tel co guys at the overpass say problem is in big cable under hwy 29.