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Gulf Power Warning Customers About Telephone Scam
August 26, 2013
Gulf Power reports a scam is still making the rounds where a person calls, impersonating a utility company employee.
Utility customers receive a phone call with someone pretending to be a Gulf Power employee. The person then says your electric bill is past due and that electricity will be cut off if you don’t provide a credit card payment immediately. The card numbers are then used to make fraudulent purchases.
To prevent this from happening to you, Gulf Power says:
- Gulf Power employees will never call a customer at home seeking any personal information including credit card numbers.
- Gulf Power representatives will never ask a customer for money when they visit a residence.
- All Gulf Power representatives carry badges with picture identification that includes the employee’s name and the company’s name and logo.
Customers should call Gulf Power at 1-800-225-5797 if they have any questions about the identity of anyone representing Gulf Power.
Comments
One Response to “Gulf Power Warning Customers About Telephone Scam”
If someone wants your personal information over the phone, DO NOT give it to them. Ask them for a phone number where you can call them back and call the fraud unit at Escambia County Sheriff’s office. That number is 436-9701. No reputable company or agency will ask for your personal information over the phone. If they want donations, have them send a form to you.