Gulf Power Warns Customers Of Scam Phone Calls

June 26, 2013

Gulf Power is warning customers not to fall  victim to a scam in which someone is impersonating utility company employees.

Utility customers receive a phone call with someone pretending to be a Gulf Power employee. The person then says your electric bill is past due and that electricity will be cut off if you don’t provide a credit card payment immediately. The card numbers were then used to make fraudulent purchases.

A person calls on the phone pretending to be a Gulf Power employee. They say your electric bill is past due and that electricity will be cut off if you don’t provide a credit card payment immediately. The card numbers were then used to make fraudulent purchases.

To prevent this from happening to you, Gulf Power says:

  • Gulf Power employees will never call a customer at home seeking any personal information including credit card numbers.
  • Gulf Power representatives will never ask a customer for money when they visit a residence.
  • All Gulf Power representatives carry badges with picture identification that includes the employee’s name and the company’s name and logo.

Customers should call Gulf Power at 1-800-225-5797 if they have any questions about the identity of anyone representing Gulf Power.

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