Gulf Power Offers New Mobile And Online Outage Reporting Tool
September 5, 2011
Gulf Power customers have a new tool called “Power Out” to report power outages.
Click on the light bulb on the left-hand side of gulfpower.com to report the power out at your home or scan a QR Code pictured on this page with your smartphone for a mobile outage tool that lets you report an outage or check the status of an outage. And, if you want to report a street light out in your neighborhood, you can locate the light that is out on an interactive map and click on it to report the outage.
“Computers and smartphones are changing the way everyone does business, so we saw this as an opportunity to use technology to offer a service to our customers,” Jeff Rogers, Gulf Power spokesman, said. “The ‘Power Out?’ button gives you a one-click way to report or check on an outage, whether for your home, a street light or while you’re out on the go.”
Comments
3 Responses to “Gulf Power Offers New Mobile And Online Outage Reporting Tool”
@notagain-Ever heard of a smart phone, wireless Internet & a laptop w/a battery?
So, if your power is out, you are supposed to power up your computer, go online (with your powered-up cable or DSL modem) and report that you have no power? Brilliant. Wish I would’ve thought of that.
This is the first place I ever lived where when you have an outage and
you call the power company, they don’t give up- dates on how long they
believe you will be without power. That was so handy to not be sitting
in the dark wondering if it was going to be an 1 hour or 3 hours.