All Santa Rosa Libraries Have A New Phone Number

July 10, 2011

Each Santa Rosa County library now has a new phone number.

The new number (850) 981-READ (7323) is the only number residents will need to reach any of the five Santa Rosa County libraries or library administration office. The  phone system allows residents to request renewals, account information, and library service information by dialing one number. The new system not only provides enhanced customer service for library customers, but also provides a savings of almost 40 percent per year, according to Santa Rosa County.

Consolidating the six separate systems into one allows staff to transfer calls throughout the system and simplifies the process of changing recorded service messages like holiday closures and special announcements. To help in the transition, the current phone numbers will have a recorded message of the phone number change as well as announcements posted in each library and provided on bookmarks to take home.


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Written by William Reynolds · Filed Under News