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Mail A Check To Citizens Insurance? Someone Diverted Their Mail
July 6, 2010
If you are a Citizens Property Insurance customer that mailed a check or other correspondence to the company last month, it may have been diverted to someone else.
The state’s public insurance company says mail from June 24 to June 29 was fraudulently diverted to an unauthorized location. Citizens became aware of the situation last week after receiving a change of address notification from the U.S. Postal Service. The company said someone changed the company’s physical address at the Post Office. A second attempt to divert the company’s post office box mail failed.
Citizens is advising anyone that send a check or other correspondence to the company during the June 24 to June 29 time period to contact the company at (888) 685-1555. The affected address was 6676 Corporate Center Parkway, Jacksonville.
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One Response to “Mail A Check To Citizens Insurance? Someone Diverted Their Mail”
From the U.S. Postal Service…
From the U.S. Postal Service….
A fraudulent hard copy Change-of-Address order submitted for Citizen’s Property Insurance was processed on June 27, 2010. Following standard practice, a letter requesting confirmation was sent to Citizens Property Insurance by the U.S. Postal Service and was received by Citizens on July 1, 2010. Security precautions built into the U.S. Postal Service Change-of-Address system prevented the forwarding order from taking effect.
According to U.S. Postal Service records a fraudulent Change-of-Address order was also submitted via the Internet. Once again, a letter requesting confirmation of the order was sent to Citizens Property Insurance.
When Citizens Property Insurance responded the fraudulent Change of Address request was immediately canceled.
The United States Postal Inspection Service (USPIS), the federal law enforcement agency of the Postal Service, is investigating.
There is no evidence to suggest that any mail was forwarded. The Post Office of delivery reports that no mail has been delivered to the address listed in the fraudulent Change of Address.