Have Storm Damage? State Opens Hotline

December 2, 2009

Florida CFO Alex Sink announced today that she is activating her Department of Financial Services’ Storm Line, 1-800-22-STORM, to assist Floridians if their homes, businesses or vehicles are damaged by the severe weather than passed through the area.

“Our Consumer Helpline staff will be ready to help Floridians with any insurance questions or claims, so they can get back on their feet quickly,” said CFO Sink.

CFO Sink’s Storm Line experts are available from 8 a.m. to 5:30 p.m. EST. General insurance information is available online at www.MyFloridaCFO.com. CFO Sink offered the following advice to Floridians who may suffer property or vehicle damage:

  • Make emergency repairs to protect from further damage, and document the damage and repairs in writing, with receipts and photos.
  • Immediately report property damage to your insurance agent and company.
  • Gather copies of your household inventory and other documentation, including photos. This will assist the adjuster in assessing the value of the destroyed property.
  • If you must leave your home because of the damage, give your temporary forwarding address and phone number to your insurance agent or insurance company.
  • Beware of fly-by-night repair businesses and hire licensed and reputable service people. If considering the assistance of a public insurance adjuster, verify that they are licensed by calling the Storm Line.
  • Understand how much a public insurance adjuster is charging and what services are included before signing any contract.

More information regarding disaster-related insurance topics is available on the Department’s Disaster Response page at www.MyFloridaCFO.com/Consumers/Storm. Consumers looking for tips on the rebuilding process, including storm-resistant construction and materials, should visit www.MySafeFloridaHome.com.

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Written by William Reynolds · Filed Under Archive