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No More Printed AT&T White Page Phone Books
June 17, 2009
If you are an AT&T phone customer, the phone book the telephone giant delivers to your door will not have the residential white page listings.
On Tuesday, Florida’s Public Service Commission granted AT&T Florida a temporary two-year rule waiver that allows the company to suspend upfront local residential white page directory distribution to its customers. Customers will be able to request a free printed residential directory by calling a toll free number.
Commissioners unanimously approved the temporary rule waiver with the stipulation that the PSC conduct public outreach to inform consumers of the trial program and collect customer feedback. Upon completion of the two-year trial period, the Commission will assess consumer feedback and determine if the rule waiver should be continued or revoked.
“Today’s decision allows the PSC to assess the practicality of discontinuing printed residential directory delivery, while continuing to provide directories to customers who want a copy,” said PSC Chairman Matthew M. Carter II. “Requiring fewer printed directories will also create less waste and help our environment.”
The company will continue to furnish customers with printed copies of its business yellow page directory and provide residential listings via the Internet. The toll free number for customers to receive a free printed residential directory will be displayed on the cover of the yellow page directory. Customers should expect the trial delivery discontinuation to begin within the next two months.
In the North Escambia area, AT&T provides local phone service in Century, McDavid, the remainder of Escambia County from Cantonment south, and in Flomaton. Walnut Hill, Molino, Bratt and Atmore are served by Frontier Communications.
Comments
4 Responses to “No More Printed AT&T White Page Phone Books”
I am not satisfied with the PSC ruling.
At&T never delivered last year’s book to my home and it is very incovenient for me and my wife to be hooked to the information number every time we need to look for someone’s telephone number.
I will appreciate if you provide the toll number I must contact to get a new book.
Sincerely :
Luis R Vazquez
1011 NW 32 PL. Miami FL>
To “A little upset” — the number is suppose to be in the front of the yellow pages only book.
I agree. I’d rather have the book. William, can you get us the number to call to get one?
Not all local phone subscribers have access to the internet. If AT&T is not going to delivery white page residential directories there should be limited number of calls to directory assistance without a change every month.
If AT&T is going to save the cost of a printed directory that savings should off set any directory assisance calls.