Local Sprint Cellular Customers Experience Problems

November 29, 2008

An Alabama fiber optic cable cut had Sprint cellular phone customers in North Escambia and South Alabama unable to make calls Friday evening.

The fiber line belonging to CenturyTel was cut about 2:00 Friday afternoon; that fiber line is used to connect Sprint cellular towers together and carry calls to the telephone network. That created a “hit or miss” calling problem for Sprint cell phone customers from Mobile to Montgomery, including portions of North Escambia, sometimes unable to make calls.

A Sprint spokesperson said that making a call or using other features such as the Internet or text messaging was difficult at times. With enough tries, a customers should have been able to get a call to go through.

Comments

One Response to “Local Sprint Cellular Customers Experience Problems”

  1. Al on November 29th, 2008 12:37 pm

    I wondered all day long what was going on with my phone….. should have known to come here to find out!! Thanks!