Frontier DSL And Dialup Internet Outage Reported; Some Out Nearly A Day

August 19, 2008

Frontier Communications experienced a DSL outage Monday night, and that outage continued for some customers in Walnut Hill and Molino, and for most customers in Atmore for about 19 hours.

From Walnut Hill to Molino in Florida to Atmore, Monroeville and Camden in Alabama, Frontier digital subscriber line (DSL) high speed internet  and Frontier dialup access was out for the better part of Monday evening. Service for some customers, particularly in Florida, returned by midnight Monday, but many were still without internet access until Tuesday afternoon.

The outage was scattered in Walnut Hill and Molino, but was widespread in Atmore, according to Karen Miller, communications manager for Frontier. She said the outage was caused by an AT&T equipment failure in Mobile.

The NorthEscambia.com site was not impacted by the outage; our server is in a secure data facility in the northeast that is not served by Frontier. Internet service to our servers is provided by six companies on circuits that range in speed from GigE to OC-48.  An OC-48 connection is a fiber optic connection with a speed that is almost 2,500 times faster than a Frontier residential DSL connection.

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Written by William Reynolds · Filed Under News